FAQS
Find the Answers Here
Delivery
Standard Delivery is FREE, and Priority Shipping is £7.50. Items will be posted First Class or Special Delivery as soon as they are available for dispatch from our designers.
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Worldwide Delivery Rates​
All non-UK orders are charged £20 per order for delivery via a tracked postal service.​
What is your Returns Policy?
You may return an item within 14 days of receipt for any reason. After this, you may return the item if there is a manufacturing fault only. In the event of a manufacturing fault we will refer back to the original supplier who will usually be able to provide a repair or replacement. Refunds will not be given if the goods have been damaged by you, this includes damage caused by inadequate packaging by you when returning goods.
Proof of purchase in this case is required.
PLEASE NOTE that earrings are non-refundable for hygene reasons.
Bespoke commissions are also non-refundable.
How do I return an item?
Please firstly let us know to expect a return at seasidejewellery@yahoo.com, and we will email instructions.
Please note that you are responsible for ensuring that the package is adequately insured and in case of a missing package you would need to claim from your postal provider.
On receipt of the goods we will let you know and process the refund, which will take 2-14 days depending on the payment method.
Privacy Policy and Trading Terms and conditions
Please click on the links to see our Privacy Policy and Trading Terms and Conditions.
