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What are your delivery options?
All orders are posted via Royal Mail First Class or Royal Mail Special delivery. Dispatch times vary between designers but are usually 1-7 days of your order. Please just let us know if you need the order for a special date.
UK delivery is FREE.
What is your Returns Policy?
You may return an item within 14 days of receipt for any reason. After this, you may return the item if there is a manufacturing fault only. In the event of a manufacturing fault we will refer back to the original supplier who will usually be able to provide a repair or replacement. Refunds will not be given if the goods have been damaged by you, this includes damage caused by inadequate packaging by you when returning goods.
Proof of purchase in this case is required.
PLEASE NOTE that earrings are non-refundable for hygene reasons.
Bespoke commissions are also non-refundable.
Do you offer international delivery?
Yes, we deliver worldwide; please choose the appropriate region at the checkout.
How do I return an item?
Please firstly let us know to expect a return at firstname.lastname@example.org, and post your order via an appropriate tracked service to:
Seaside Jewellery @Sennen Jewellery (fao M Edwards), 6 Horizon Fields, Sennen, Penzance, Cornwall, TR197AU
Please note that you are responsible for ensuring that the package is adequately insured and in case of a missing package you would need to claim from your postal provider.
On receipt of the goods we will let you know and process the refund, which will take 2-14 days depending on the payment method.